TV & Internet Package Policies

Welcome to TVInternetPlansPro. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Service Agreement

This agreement outlines the terms and conditions for the provision of TV and internet services by TVInternetPlansPro to residential customers. By subscribing to our services, you agree to abide by these terms.

2. Service Installation and Equipment

TVInternetPlansPro will provide and install the necessary equipment for your selected services. All equipment provided remains the property of TVInternetPlansPro unless explicitly stated otherwise in your service agreement.

Customers are responsible for maintaining the equipment in good condition and will be liable for any damage beyond normal wear and tear. Upon termination of services, customers must return all equipment within 14 days to avoid equipment fees.

3. Billing and Payment

Customers agree to pay all charges associated with their selected services, including monthly service fees, installation fees, equipment fees, and any applicable taxes or regulatory fees.

Bills are typically issued on a monthly basis and payment is due by the date specified on the bill. Late payments may result in late fees and/or service interruption.

4. Service Modifications and Cancellations

Customers may modify or cancel their services by contacting our customer service department. For customers on term contracts, early termination fees may apply if services are cancelled before the contract term ends.

TVInternetPlansPro reserves the right to modify service offerings, features, and pricing with appropriate notice to customers.

At TVInternetPlansPro, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect personal information such as your name, address, email, phone number, and payment information when you subscribe to our services. We may also collect information about your service usage, including viewing habits and internet usage.

2. How We Use Your Information

We use your information to provide and improve our services, process payments, communicate with you about your account, and troubleshoot technical issues. We may also use your information to recommend services or features that may interest you.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who help us deliver our services, such as installation technicians or payment processors. We may also share information as required by law or to protect our rights.

4. Your Privacy Choices

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications. To exercise these rights, please contact our customer service department.

This Acceptable Use Policy outlines the permitted and prohibited uses of TVInternetPlansPro's services. By using our services, you agree to comply with this policy.

1. Prohibited Activities

Customers may not use our services to engage in illegal activities, including but not limited to copyright infringement, distribution of malware, unauthorized access to other systems, or harassment.

2. Network Management

TVInternetPlansPro employs reasonable network management practices to ensure fair usage for all customers. Excessive bandwidth consumption that negatively impacts other users may result in temporary speed reductions.

3. Service Interruptions

TVInternetPlansPro strives to provide uninterrupted service, but occasional outages may occur due to maintenance, equipment failures, or factors beyond our control. We will make reasonable efforts to restore service as quickly as possible.

4. Policy Violations

Violations of this Acceptable Use Policy may result in warnings, service limitations, or termination of service. TVInternetPlansPro reserves the right to take appropriate action for any violations.